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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
New Contributor

No internet

I have no internet connection.  I have spent 2 hours on hold to get technical support only to have an automated message then tell me my call cannot be taken today.  I have 2 children who cannot access their remote learning.  The only options for help i have been offered is a link sms'd to me for the optus app that i cannot access because I HAVE NO INTERNET!!

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Online Community Manager
Online Community Manager

Re: No internet

What kind of internet, Remjo?

What troubleshooting have you done? Please try these broadband troubleshooting steps.

What suburb/postcode are you located in? Have you checked for any known outages? Enter your location and tick the Mobile/Fixed outages box.


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