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New Contributor
New Contributor

New modem

I am trying to install my modem.  The wifi works, but the Ethernet doesn’t, and it won’t play my fetch tv.

 

it says the Ethernet cable is connected, the ip address is detected, there is internet connectivity, but there is no service connection.

 

ive unplugged, switched off.  What else can I do?

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Crowd Champion
Crowd Champion

Re: New modem

Have you tested the ethernet with another device? Is the FetchTV box activated? 


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