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Network operators grayed out on my Mum's Galaxy Tab S Help!

AnastasiaCK

Hi there, 

 

Freaking out over here as whenever the "network operators" section is opened there is an error message saying "Error while searching for networks" this also happens when the sections "Search networks manually/Automatically" are tapped. 

 

I've tried googling it and changing the apns but nothing is happening! Please let me know what I can possibly do or Mum will just go to the Optus store tomorrow to get it fixed.

 

Mum only realised it was happening earlier when she sent me a text I never received and she realised she couldn't call 555 to check her balance.

 

First time on the forums so please bear with me and my stupid questions.

 

Many thanks.

Anastasia C. Kouloukas

Re: Network operators grayed out on my Mum's Galaxy Tab S Help!

10000000000GB

You shouldnt really need to go into that section. The SIM should find the appropriate Optus vibration to feed off, and display Optus.

 

What has she achieved using this SIM? I assume she can watch acappella on youtube, because some of your clips have way over 12 views.

 

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