Hey @Damo76, thanks for reaching out and my apologies for the issues with your NBN connection. Have you since been able to speak with someone? If not, please send me a private message with your account/order number, full name and DOB. You can leave it with me and I'll follow up asap.
@Damo76. appreciate the update!
Had we given you an explanation as to why the technician hadn't attended the job of your scheduled appointment date?
If you have any other questions for us, you're always welcome to chat with us via PM or post back to this thread.
Hopefully all goes to plan this time round.