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NBN outage

LizzyI

Someone pls tell me if there is any updates on the nbn outage. We’ve had no phone or internet for more than 48hrs. 

Re: NBN outage

Aman_B

Hi @ LizzyI -  Apologies for any inconvenience caused. Could you please confirm if you have already checked for possible service disruptions Here?


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Re: NBN outage

LizzyI

Yep it’s been down in my area for 48hrs now. 

Re: NBN outage

Aman_B

Hi @ LizzyI -  Could you please confirm your post code so that I can get an update on this. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy

Re: NBN outage

LizzyI

Optus: NBNCo have advised that the outage in your area requires complex repairs. We will update you as we receive more information. This is the response I got this morning. My postcode is 2170

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Re: NBN outage

Aman_B

Apologies again @LizzyI. Our engineers are working on the fault and at this point we don't have an ETR on this. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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