cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
Occasional Contributor Nostromo21
Occasional Contributor

Re: Time-outs everywhere

Wow. 15 hours and counting. I can't perform a simple connection to our parent company in Canada who hosts our email, either via the android app or webmail. All I have is 4G data at home & 4G Optus mobiles. This kind of extended outage was utterly & completely unacceptable a decade ago Optus. It's 2019 now if you'd like to check your calendars.

0 Kudos
Reply
Occasional Contributor dje007
Occasional Contributor

Optus network ip 198.142.139.116 dropping packets

I am having issues with half the sites I use and it looks to be Optus dropping packets halfway in the traceroute


ping -q -c 30 yahoo.com
PING yahoo.com (72.30.35.9) 56(84) bytes of data.

--- yahoo.com ping statistics ---
30 packets transmitted, 19 received, 36% packet loss, time 29023ms
rtt min/avg/max/mdev = 288.155/313.342/329.258/11.478 ms

 

I have traceroute yahoo.com and tested each IP in the route and found that Optus's ip 198.142.139.116 in the route is droping anthing from 25% to 50% packets

 

ping -q -c 30 198.142.139.116
PING 198.142.139.116 (198.142.139.116) 56(84) bytes of data.

--- 198.142.139.116 ping statistics ---
30 packets transmitted, 22 received, 26% packet loss, time 29008ms
rtt min/avg/max/mdev = 25.180/85.210/114.916/20.053 ms

0 Kudos
Reply
Occasional Contributor dje007
Occasional Contributor

Re: My Optus internet service is down

Yeah Optus network is crap right now and they are not fixing it. forget about contaction support they are not picking up or chat

0 Kudos
Reply
New Contributor saturnzoon
New Contributor

Re: Optus network ip 198.142.139.116 dropping packets

we still are getting no connection to anything, foxtel, fetch, gaming for 3 days now, what is going on is anyone else having the same trouble with dropouts and no service, where in northern suburbs Adelaide.

Optus what is going on. Had enough 

0 Kudos
Reply
Highlighted
Trusted Contributor
Trusted Contributor

Re: If Optus were an airline, their Business Class would be laughed out of existance!

If you would like the crowds help we’d need some information on what the actual problem is? 

I'm a Yes-Crowd Contributor, not an Optus Employee, and I contribute on a voluntary basis. Did someone on Yes Crowd answer your question? Did they share a great tip Please remember to acknowledge their awesomeness by throwing a Kudo and or Accepted Solution their way.
0 Kudos
Reply
Top Contributors