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New Contributor abinskin
New Contributor

Mobile broadband modern not connecting

i m having issue with my Huawei B25 connecting, has power, but network indicator light is red. I have powered down the device and powered back on with no success. the device was working fine until a couple of days ago?

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Frequent Contributor
Frequent Contributor

Re: Mobile broadband modern not connecting

@abinskin If your mobile phone is with Optus and is working okay at the same location it is possibly a device issue or Sim issue.
Have you checked your account if there are billing issues? I assume Optus must have some method of stopping network access in such instances.
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Online Community Manager
Online Community Manager

Re: Mobile broadband modern not connecting

Hey abinskin,


Please see our help and support page: Troubleshoot Mobile Broadband connectivity 


Be sure to check your check your status first before going through the steps.


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