Showing results for 
Search instead for 
Did you mean: 
Ask a Question
New Contributor Nickowiss
New Contributor

Mobile Data Drops During Phone Call

Hey Everyone,

My mobile data connection drops from 4g to dial-up-equiviallent speeds whenever I am on a call. I was wondering what may be causing this issue, and wether it can be remedied. I use my mobile data for work, so I need to have both working similtaniously.


Thankyou in advance,



0 Kudos
1 Reply
Honoured Contributor
Honoured Contributor

Re: Mobile Data Drops During Phone Call

Are you using a phone? What brand? What Age?


Basic 4G can't make calls, so some phones need to drop down to 3G to make the call.


Check your phone supports Voice Over LTE (VoLTE)




Peter Gillespie

0 Kudos