Showing results for 
Search instead for 
Did you mean: 
Ask a Question
New Contributor
New Contributor

Internet problem

My phone is staying on searching and not finding any Optus 

coverage. I can only use my phone through wifi 


I’ve taken my sim out.

I’ve gone into settings and pressed reset.


It will not find Optus! 

Im at my home so it normally would work 

it’s working on others in the house? 


Please help! 



0 Kudos
1 Reply
Crowd Champion
Crowd Champion

Re: Internet problem


Try the Sim in somebody else's phone, who is on Optus, in the house and see if it works in their phone.,

Then you will know if it's a faulty Sim card or a problem with your phone.


I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy