I've got a prepaid SIM and wanted a travel pack rang customer service and they told me to just get a $20 travel credit. Will this work when I get over to this country or will I have to active the roaming?
HI @Sweetchills89, Travel Packs are only applicable to Post-Paid mobile service. Travel Credits are the Prepaid option. You will also need to have roaming activated on the account before yout leave, in order to use the networks overseas . You can do this in My Account or via the My Optus app.