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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Sweetchills89
New Contributor

International roaming

I've got a prepaid SIM and wanted a travel pack rang customer service and they told me to just get a $20 travel credit. Will this work when I get over to this country or will I have to active the roaming?

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Valued Contributor
Valued Contributor

Re: International roaming

HI @Sweetchills89, Travel Packs are only applicable to Post-Paid mobile service. Travel Credits are the Prepaid option. You will also need to have roaming activated on the account before yout leave, in order to use the networks overseas . You can do this in My Account or via the My Optus app. 

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