cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
New Contributor Paul27
New Contributor

International roaming - unable to make calls in Bali

I am in Bali got the international roaming package and can’t call anyone..... I ring the number there’s a pause a beep and nothing... and can’t even ring Optus 

0 Kudos
Reply
4 Replies
Crowd Champion Davelew
Crowd Champion

Re: International roaming

Hi

Are you sure you have the correct prefix?

For calls from Indonesia to Australia dial: 001 + 61 + area code + telephone number.


__________________________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
0 Kudos
Reply
Online Community Manager
Online Community Manager

Re: International roaming

I believe "+" usually replaces the need to enter 001 so if Davelew's suggestion doesn't work, please try without 001.


Can you call local numbers? Send texts?

Try restarting your phone, you should automatically be connected to a local network to use roaming however you may need to do a manual network selection in your phone settings to choose another network.


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
New Contributor Paul27
New Contributor

Re: International roaming

Thanks had to reset the phone 

0 Kudos
Reply
Online Community Manager
Online Community Manager

Re: International roaming

Good stuff, safe travels!


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply