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New Contributor 440i
New Contributor

Insufficient credit on prepaid plan

I get message insufficient credit when making international calls although I have sufficient credit .. on a prepaid contract

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Online Community Manager
Online Community Manager

Re: Insufficient credit on prepaid plan

Hi there 440i,

How much "real money" credit (not bonus credit) do you have?

What country are you attempting to call?

What prepaid offer are you on?

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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