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How can I lodge a complaint to Optus against Store Staff Service?

bruce99

How can I lodge a complaint to Optus against Store Staff Service? I ve been throught a very upset day as bullying by Optus staff in a store. Anyone helpe thanks.

 

Regards

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Re: How can I lodge a complaint to Optus against Store Staff Service?

AJH

Best way to do this is to write a letter (on paper with a stamp) and send it to their customer care team. Every other form of contact seems to be useless.

 

Customer Relations Group
PO Box 306
SALISBURY SOUTH
SA 5106

 

If you don't like the response, take it to the Telecommunications Industry Ombudsman by lodging a complaint on line via their site.

 

Good Luck, 

 

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