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2017-11-03 09:33 PM
How can I lodge a complaint to Optus against Store Staff Service? I ve been throught a very upset day as bullying by Optus staff in a store. Anyone helpe thanks.
2017-11-03 11:28 AM
Best way to do this is to write a letter (on paper with a stamp) and send it to their customer care team. Every other form of contact seems to be useless.
Customer Relations Group
PO Box 306
If you don't like the response, take it to the Telecommunications Industry Ombudsman by lodging a complaint on line via their site.