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Tam123
New Contributor
New Contributor

Help with roaming

Hello, I am currently overseas and unable to connect to roaming. When I manually scan for networks there are many available but all are "forbidden".

 

I went into an optus shop prior to leaving australia and was advised roaming was switched on. I also received a new sim for my phone.

 

Can someone please assist as i urgently need this resolved?

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onestepchris
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Contributor

Re: Help with roaming

Hey, 

May I ask what's the make and model of your phone? You can try switching the phone to 2G or GSM or if the phone is set to LTE, try 3G. 

 

Hope it helps,

Chris. 

 

 

 

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