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Global Roaming in India

I am on $100 permonth plan with Optus for the past one year.  My plan includes 10 days of International roaming each month.

I was in India in November and december 2017.  I did not get roaming facility inspite of activating my roaming and buying roaming package. Upon contacting Optus ( from india) I was told that there is a known issue with cabling and hence International roaming isn't working in India ( in Nevember and december 2017).

 

I had to pay premium charges for calling Australia during my visit to India in November and December 2017

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Re: Global Roaming in India

Hey @sarma

 

There was an issue caused that was in part caused by a break in one of our international links. You're welcome to send us a private message with your account details. We need your full name, DOB and mobile number. We'll see if there's anything we can do for you. 

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