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2018-12-03 03:10 AM
I purchased 2 Iphone XS Max this Saturday on a lease plan and asked for my numbers to be moved from Telstra to Optus .
It is now Tuesday morning and I am still writing this question on my old Iphone with Telstra sim card still active .
I gave my right account number and the numbers in store so there should be no problems ( I assume if there was problem someone should have let me know )
why it is taking so long ?
2018-12-03 02:34 PM
@Alireza, did you receive an SMS to your Telstra service advising that a port out request had been made for that mobile number?
Optus Porting Hours & time frame:
- Mon–Fri: 8am–8pm AEST
- Saturdays: 10am–6pm AEST (except national public holidays)
If you're still waiting for the port to be finalised, I'd suggest jumping onto Chat
- Select Consumer
- Select Mobile
- Select Track My Order
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