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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
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New Contributor Beatzrhre
New Contributor

Data

Hi, 

I recharged 50 dollars on the 23rd of December on a My Prepaid Ultimate plan and I have discovered that my 3gb remaining data has disappeared.  I still have credit left and was wondering if anyone had an answer or solution. 

 

Thanks

Chase Murphy

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Esteemed Contributor
Esteemed Contributor

Re: Data

Most phones have an internal data usage program that should tell you what has been using your data like the picture below. It could be anything such as updates, backups or just using media intensive sites.

 

data-usage-internal.jpg

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