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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Mystro
New Contributor

Data Not Active

Hi,

Just switched over from Telstra to Optus and my data doesnt seem to be active on the network. I can confirm i have data switched on my phone and the network settings have been reset as i can make and recieve calls. The optus app is providing me with an error and several other apps dont appear to work e.g. instagram, chrome etc. 
Any reason or is there additional settings needed to be switched. 
Phone is a Samsung S6 Edge. 


UPDATE : APN Settings had to be reconfigured. 

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Esteemed Contributor
Esteemed Contributor

Re: Data Not Active

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Super Contributor
Super Contributor

Re: Data Not Active

Hi @Mystro

 

Are you still experiencing these issues? If so, what's the error message you're receiving? 

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