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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
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New Contributor Npalm24
New Contributor

Connection speed

I have an issue with slow speeds on my wireless broadband, by b525 router has full bars of 4g but can barely load a webpage, it is normally very good with 15mbs but now I’m struggling to get 1mbs. I have checked the coverage map but there seems to be no outages.

 

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Moderator Eveline
Moderator

Re: Connection speed

Have you tried resetting the modem? I'd also advise trying to go into a store for a SIM replacement if you can. 


Also check out our Optus @ Home app for troubleshooting steps that may help! 

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