Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.
I do recall an iPhone years back was over representing the signal strength but I don't recall any of the Galaxy flagship devices having that issue. All I can tell you is mine works perfectly on 1 or 2 bars and 2 people I speak with on a regular basis both have the same phone and both float around 1 to 2 bars when calling me. Possibly something nearby is interfering with your service.