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Rydog
Occasional Contributor
Occasional Contributor

Cant call unless outside

It wont let me call inside my house but when I step a foot outside the house I can call fine.

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Cant call unless outside

Hmm what does the network coverage map say about your location?

 

https://www.optus.com.au/about/network/service-status

 

 

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Rydog
Occasional Contributor
Occasional Contributor

Re: Cant call unless outside

Call and text for inside says that it is great

And outside says it is good

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Cant call unless outside

It's a guide only but it does give an idea what's happening in your area. What sort of phone is it and how long have you had it? I assume the signal strength on the phone is down to one or no bars at all when inside?

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Rydog
Occasional Contributor
Occasional Contributor

Re: Cant call unless outside

I have 3 bars inside and it's a samsung s7 and I got it second hand. I have had it for about 3 months 

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Cant call unless outside

Do you have 3G or 4G on the top of the handset when you are inside and is it set to auto connect under Mobile Networks / Network mode?

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Rydog
Occasional Contributor
Occasional Contributor

Re: Cant call unless outside

4G and auto connect

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Cant call unless outside

Try it on 3G/ 2G auto connect and see if it will work inside. Personally I think there is something wrong with your phone or the sim as my S7 works faultlessly on 1 or 2 bars and you have 3.

 

s7-signal.jpg

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Rydog
Occasional Contributor
Occasional Contributor

Re: Cant call unless outside

Still doesnt work and I have changed my sim too.

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Cant call unless outside

Short of testing the sim in another phone to see if it works inside I think if it was my phone I would be doing a full factory reset. You haven't dropped or damaged the phone in any way?

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