Accepted Solution

Cancel subscription


My 12 month contract is over this month and I left Australia so now I'm trying to cancel the subscription but I can't seem to find it and Optus life chat doesn't seem to work right now does anybody have any suggestions on how to cancel it, because I don't want it renewed for another month.

greetings, aaron


Re: Cancel subscription


Hi Aaron,
Thank you for raising this issue.
This is not something that we can assist with here on the forum.
If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please try to Chat with us again (you may need to try a different browser).

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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