cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
COVID-19 impact to Yes Crowd & Contact Centres info here
Highlighted
New Contributor
New Contributor

Can't get 4G anywhere

I've just talked with the live chat and technical help on the phone, and nothing! I changed carrier from Telstra to Optus ten days ago, and I can't use the 4g. When I search for networks, the Yes Optus 4G is not available, and previous to Optus, I had excellent signal anywhere with Telstra. Now I CAN'T even load a picture on instagran. Anybody, any ideas?

0 Kudos
Reply
1 Reply
Highlighted
Super Contributor
Super Contributor

Re: Can't get 4G anywhere

Hi @Gabitocr

 

Sorry to hear this. What type of handset are you using? To confirm, 3G is working on your phone?

 

Could you please DM me http://yesopt.us/pmdee your Full name, Mobile number, DOB so i can have a look into this for you? Thanks. 

0 Kudos
Reply