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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
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New Contributor Gabitocr
New Contributor

Can't get 4G anywhere

I've just talked with the live chat and technical help on the phone, and nothing! I changed carrier from Telstra to Optus ten days ago, and I can't use the 4g. When I search for networks, the Yes Optus 4G is not available, and previous to Optus, I had excellent signal anywhere with Telstra. Now I CAN'T even load a picture on instagran. Anybody, any ideas?

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Super Contributor
Super Contributor

Re: Can't get 4G anywhere

Hi @Gabitocr

 

Sorry to hear this. What type of handset are you using? To confirm, 3G is working on your phone?

 

Could you please DM me http://yesopt.us/pmdee your Full name, Mobile number, DOB so i can have a look into this for you? Thanks. 

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