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New Contributor cfuse
New Contributor

Call to local number fails without state number prefix

When calling from an optus mobile (0401 151 XXX) to a local number (9113 XXXX) the call fails with a recorded message: "We advise calls to this number not currently available from your service. Please contact your service provider for further information.".

 

The call does connect if I use the NSW prefix (02 9113 XXXX) when dialling the same number. This behaviour is incorrect.

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RetiredModerator JordanOptus
RetiredModerator

Re: Call to local number fails without state number prefix

Hey cfuse, sounds really weird 😕 Just to confirm, have you been in contact with Tech Support to see if they can check it out at all?

 

Cheers,

 

Jordan

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Respected Contributor
Respected Contributor

Re: Call to local number fails without state number prefix

That happens to be sometimes as well. I just put the prefix in and it's fine which it sounds to me is the same for you. What's the problem? 

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I do not represent Optus. The views, opinions and advice expressed in my posts are my own
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