Call to local number fails without state number prefix

[cfuse]

When calling from an optus mobile (0401 151 XXX) to a local number (9113 XXXX) the call fails with a recorded message: "We advise calls to this number not currently available from your service. Please contact your service provider for further information.".

The call does connect if I use the NSW prefix (02 9113 XXXX) when dialling the same number. This behaviour is incorrect.

[JordanOptus]

Hey cfuse, sounds really weird 😕 Just to confirm, have you been in contact with Tech Support to see if they can check it out at all?

Cheers,

Jordan

[SamSam]

That happens to be sometimes as well. I just put the prefix in and it's fine which it sounds to me is the same for you. What's the problem?