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2017-10-11 02:48 PM
In the last few days, my phone (P9 from Optus) bearly able to surf the web when I am on the train.
Signal around 1-2 bar or no reception all the time.
I checked network outage and could not see any outage right now.
Please fix the network problem or I will need to switch to another provider after contract period ended.
2017-10-15 02:01 PM
Not good to hear @ThomsonT - we're constantly upgrading and improving our network, which you can keep track of here . If you'd like to get this looked into further you can speak with our Tech Support team here.
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2018-04-16 09:02 AM
Facing similar issue, spoke to the tech team and they suggest to switch to a different service provider. Very helpful