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New Contributor Mproz
New Contributor

Asus 4G-AC68U not recieving 4G (only 3G)

I have a new Asus 4g - ac68u with a new 4G sim installed on a Shared Data Plan. I am only able to access 3G at home. 

I have tried all suggested APN names with no success.

I took the router to a local Optus Shop in town where it did receive LTE when connected. At home my mobile phone (Samsung s10e) on Promo Plus plan) receives 4G no problem. The router still will only reconize 3G at home?

I would really appreciate some suggestions.

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Trusted Contributor
Trusted Contributor

Re: Asus 4G-AC68U not recieving 4G (only 3G)

Router does not support band 28 - 700mhz so this would be the most likely reason.

In town they would have 1800Mhz band 3 so you would have connected to that.

Did someone on Yes Crowd answer your question?
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New Contributor Mproz
New Contributor

Re: Asus 4G-AC68U not recieving 4G (only 3G)

Thank you, yes my area is on 700mhz.
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