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New Contributor Amemliegb
New Contributor



My activation seemed to be OK, and the recharge too, but i dont have à y message to confirm it, and the price of the recharge was directly refund on my account . 

Is it normal ? What have i to do ? Thanks 

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Online Community Manager
Online Community Manager

Re: Activation

Good afternoon @Amemliegb,


Just so we're across this one, you've activated a brand-new Optus prepaid service. You've then gone in and recharged the service, but you haven't received a confirmation that the service is active and ready to go?


The service is working fine, it's just a confirmation that you're after? Let us know, I'm happy to try and help. 

If you've found my answer helpful, please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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