My activation seemed to be OK, and the recharge too, but i dont have à y message to confirm it, and the price of the recharge was directly refund on my account .
Is it normal ? What have i to do ? Thanks
Good afternoon @Amemliegb,
Just so we're across this one, you've activated a brand-new Optus prepaid service. You've then gone in and recharged the service, but you haven't received a confirmation that the service is active and ready to go?
The service is working fine, it's just a confirmation that you're after? Let us know, I'm happy to try and help.