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2018-04-28 07:53 AM
I bought this s9+ from a friend who got the phone from Vodafone but it was not locked.
But somehow the call connection goes to h+ when its ringing.
I asked Optus yo have a look and they told me turn on VoLTE but I checked with Samsung that s9 series doesn't have VoLTE and it is normal to go to h+. So I searched a bit more then some people on YesCrowd had VoLTE on their s9s.
So I am super confused..
Is there anyone having the same issues?
Is it happening because I got the phone from Vodafone?
Is there a way to stop the dropping?
Thanks in advance.
2018-04-28 08:33 AM
Hey @neverendingsg - I've just responded to your PM with the following steps →
1.From any Home screen, tap Phone.
2.Tap the MORE icon.
4.Tap Voice over LTE settings.
5.Select one of the following: Turn on: Use VoLTE when available. Turn off: Do not use VoLTE.
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2018-04-28 12:41 PM
If its from Vodafone then it has their firmware - regardless if its locked or not.
You need the Optus firmware on the S9 for VOLTE.