I’m trying to create an account for theNational Geographic app and the last step is to click on a confirmation link in an email that they send.
The email never arrives (yes, I have checked spam), and so the sign-in process is never completed.
so, I have 2 questions:
1. Is there a way to get around this, or is there someone I can contact to get help with it?
2. Does anyone know which email they send the verification link from, so that I can white-list it in my email account?
Solved! Solved: Go to Solution.
Just checking you first entered the verification code into the eligibilty page which then re-directed you to the Nat Geo create account page?
It comes from firstname.lastname@example.org
If you're still having trouble, whitelist as you suggest then follow the steps again.
It seems like you might be the only one who can sort things out in regerds to receiving the verification email. I have whitelisted the email address in my outllook account but still nothing came through. Could ypu tell me step by step how you got it solved?