Can't log in to Nat Geo


I already have nat Geo account connected to my email address, so I cannot create a new account. When I try to login with my existing account I get the following screen from the website and the app. Don't know about the EU bit as I created the account in Australia.


error-iconSorry, we couldn't log you in

You are attempting to login to our US app from an EU account. This app is not available for users in the EU at this time.

Re: Can't log in to Nat Geo


How long has it been since you last logged in?

Please try the steps advised in this blog

Let us know how you go.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Re: Can't log in to Nat Geo

[ Edited ]

Today by following those instructions. Other than creating a new account as, like I said, my email address is already associated with a National Geographic account.

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