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Can't log in to Nat Geo app

[ Edited ]
stew86

Since the update I can no longer sign into the app even though I have followed every step.
Please fix my issue as soon as possible as I am paying for this.

Re: cant log in

Ray_YC

Did you confirm your eligibility and enter the verification code on the eligibility page?

Where do I add my 4 digit code for full access to the Nat Geo?

Are you an eligible customer that won't need to pay $9.99?



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Re: cant log in

AGain

I have the same problem. I've re installed and used verification code but it won't let me access. Keeps asking for payment. 

Solution

Re: cant log in

Ray_YC

Hi, please follow the steps advised in this blog.


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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