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2017-09-07 02:47 PM
I have moved to NBN from my cable connection 6 months nearly.
Why optus still sending me bills on oldaccount?
They have been sending new Account aswell as old account??
this is disgusting!!
2017-09-07 02:57 PM
Have you been paying both bills? Optus will normally get pretty active if you miss a bill, so if you're not paying your old bill and Optus aren't sending you nasty letters then it would seem to be a glitch.
I suggest you contact LIVE CHAT and have someone look in to it properly (after all it will be your national credit rating that gets a black mark put against it potentially)
2017-09-20 09:52 PM
Apologies for the delay in getting back to you @syedUddin. Were you able to sort this out through Live Chat since posting? Please PM us here with your phone number / account number, full name and date of birth if you still need assistance. Thanks once again for reaching out @petergdownload.
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