I have moved to NBN from my cable connection 6 months nearly.
Why optus still sending me bills on oldaccount?
They have been sending new Account aswell as old account??
this is disgusting!!
Have you been paying both bills? Optus will normally get pretty active if you miss a bill, so if you're not paying your old bill and Optus aren't sending you nasty letters then it would seem to be a glitch.
I suggest you contact LIVE CHAT and have someone look in to it properly (after all it will be your national credit rating that gets a black mark put against it potentially)
Apologies for the delay in getting back to you @syedUddin. Were you able to sort this out through Live Chat since posting? Please PM us here with your phone number / account number, full name and date of birth if you still need assistance. Thanks once again for reaching out @petergdownload.