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If internet is still working and Network and Signal are off then that's actually a good thing because is means that all tnis time you have been on 4G backup and did not have a working NBN connection. See here.
Good morning @Anon103uu2, that's certainly not great to hear. Thanks for running through the troubleshooting - just based on the information you have provided there may be an outage or some maintenance happening in your area.
To check, just enter your full address into our Network Status Page and it will bring up some more information on the connectivity in your area. Should no issues be found, please send your details over to our 24/7 Messenger Teams on the Optus App and we will follow it up with you.
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