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Occasional Contributor
Occasional Contributor

proof of occupancy email address error

Hey there, 

I have received a lots of calls from your optus case amanager about swtching my NBN to the $80 per month one. And i thought it's activated after changing it to the new modem. So I asked them to go ahead and change it becz my internet  speed at home is still very slow. I dont mind about the additional charges. And they texted me and ask for proof of occupancy with an email address provided. But that email got bounce back when i tried to send it. Do you guys have any other email that i can send that to ? And can you pls switch the speed to the $80 plan that i purchased last month ? 




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Online Community Manager
Online Community Manager

Re: proof of occupancy email address error



I've sent you a private message. Feel free to chat with us there. 
We'll process the change from our end 🙂 

If you've found my answer helpful, please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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