Anybody here know if Telstra is any better than Optus?
Last time I called Optus it was a 53minute phone call, getting me to do this do that, switch on this switch off that and in the end they say "we'll send a technician out" I can't go through all that **** again. so frustrated.
Thinking of switching over to Telstra but maybe they are just as bad?
@frustratedinsyd One of the issues with the NBN is the providers are resellers and depending on where the fault is on the NBN side all resellers are at the mercy of the NBN.
https://www.optus.com.au/about/network/service-status for NBN click on fixed outages and enter your postcode.
https://www.nbnco.com.au/support/network-status you can also check for NBN outages and maintenance.