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New Contributor vital
New Contributor

nbn dropping out

Had the nbn on for around 2 months now was dropping out consistently from day dot , called up the support ppl  they said they would have a look at it and be in touch after 3 days. Around 30 days have past some days the internet is unusable drop outs every few mins some days , wondering how to get out of the contract as optus is unable to provide the sevice they have been getting paid for.

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RetiredModerator Shauna

Re: nbn dropping out

Hey @vital - Were you given any fault reference numbers when you contacted support? 

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