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pedlar
New Contributor
New Contributor

internet has dropped out ,cannot log in

 
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Tigers1719
Trusted Contributor
Trusted Contributor

Re: internet has dropped out ,cannot log in

@pedlar  check https://www.optus.com.au/about/network/service-status and if you are an NBN customer you can also check here https://www.nbnco.com.au/support/network-status for outages.

You can also contact Optus support via the my Optus app, facebook, twitter or  133 937

I am an Optus user.
Casey_YC
Moderator
Moderator

Re: internet has dropped out ,cannot log in

Hi there, @pedlar


Thanks for getting in touch. As @Tigers1719 mentioned in their reply, we have a few means to be able to check on your network. 


If you’re still needing a hand and no outages visible on the Network Status Page linked above, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

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