@pedlar check https://www.optus.com.au/about/network/service-status and if you are an NBN customer you can also check here https://www.nbnco.com.au/support/network-status for outages.
You can also contact Optus support via the my Optus app, facebook, twitter or 133 937
Hi there, @pedlar
Thanks for getting in touch. As @Tigers1719 mentioned in their reply, we have a few means to be able to check on your network.
If you’re still needing a hand and no outages visible on the Network Status Page linked above, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.
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