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galit
New Contributor
New Contributor

home phone no working

Hi there,

our home phone (removed) is not working for more than a week. I tried to call you every day a few times, but your line is too busy to speak with someone. I'm very disappointed, my family from overseas cant call me in those Corona days and this is really not good and annoying. 

Please contact me ASAP   

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Tigers1719
Trusted Contributor
Trusted Contributor

Re: home phone no working

@galit 

Note this is not an Optus service point. No one here can view your account or anything. You will need to ring Optus direct:

1. Call 133 937
2. DON'T press 1 to be sent the link to chat with the Messaging team when prompted at the start
3. Stay on the line then you will be asked to press various options

As per the red text on the side of the page you should not post Personal Information in the Yes Crowd.

I am an Optus user.
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