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New Contributor
New Contributor

cancellation fee


I am on a 24-month plan, $60 a month and is supposed to end on March, 2020. I am moving abroad at the end of this month, how much would be the cancellation fee? How should I return the modem? Thanks a lot mate.

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2 Replies
Honoured Contributor
Honoured Contributor

Re: cancellation fee

Generally you don't need to return the modem (its yours)

March 2020 is 4 months away so the worst case is $240 to pay out your contract. The reality is probably less. Just contact Optus directly (this is a public forum) and ask for the payout cost.

Peter Gillespie
Online Community Manager
Online Community Manager

Re: cancellation fee

Hi poiqqm,

This information should also be available via self serve by logging into MyAccount

All the best overseas!

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!