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New Contributor poiqqm
New Contributor

cancellation fee


I am on a 24-month plan, $60 a month and is supposed to end on March, 2020. I am moving abroad at the end of this month, how much would be the cancellation fee? How should I return the modem? Thanks a lot mate.

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2 Replies
Honoured Contributor
Honoured Contributor

Re: cancellation fee

Generally you don't need to return the modem (its yours)

March 2020 is 4 months away so the worst case is $240 to pay out your contract. The reality is probably less. Just contact Optus directly (this is a public forum) and ask for the payout cost.

Peter Gillespie
Online Community Manager
Online Community Manager

Re: cancellation fee

Hi poiqqm,

This information should also be available via self serve by logging into MyAccount

All the best overseas!

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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