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New Contributor
New Contributor

Worst internet

If you live in the northern suburbs of brisbane DO NOT GET OPTUS NBN. I continually get drop outs. If you play online games. I will be switching....

6 Replies
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Respected Contributor
Respected Contributor

Re: Worst internet

If you are getting dropouts its a sign of a hardware fault no the ISP.

You will need to contact Optus for them to run testing/log a fault for your service.

Changing isps does not fix hardware faults in the NBN network.


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Occasional Contributor
Occasional Contributor

Re: Worst internet

look into Aussie Broadband mate trust me best switch I ever made

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RetiredModerator
RetiredModerator

Re: Worst internet

Not what we like to hear Unhappy18. I'm assuming this has been reported to our Faults team and if so, were you provided with a fault reference number? This will help me look into this further. Pete

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New Contributor
New Contributor

Re: Worst internet

I am haing same issue.

posting here does not help, as people are already stuck to Optus who visit this forum.

 

I will be starting social media compaign against Optus if my internet speed does not get fixed. you should do that as well.

 

i am paying top dollar for worst speed..

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Occasional Contributor
Occasional Contributor

Re: Worst internet

yep im getting the same treatment optusis teh worst isp i have come across so far on the nbn and i just signed up on 2 year contract and im trying to exit but they are trying not to let me and there support service dont care and  hang up and dont wanna help

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New Contributor
New Contributor

Re: Worst internet

I have been to serverls countries and i can say  that i never experienced internet as bad as this.
even third world countries have better and more stable connection than OPTUS

I just want to come here to write how bad this ISP is, Terrible is the only word for this 

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