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Why can't I submit a complaint to Optus online?

[ Edited ]
Wazz1

I wish to make an online complaint.

Everytime I hit submit nothing happens. No errors pop up, just nothing. I've tried a few times and the same.

Re: Why cant I submit a complaint online

Yeldarb

Are you talking about the forum or the online form below? There is an email address at the bottom of that form that might be an alternative.

 

https://www.optus.com.au/for-you/support/complaints

Re: Why cant I submit a complaint online

[ Edited ]
newline

@Wazz1. I had a similar problem in the past and believe it was caused by one or more of my browser (Chrome and Firefox security) extensions. I ended up using MS Edge which has no extensions. Otherwise, use the email address as advised in the previous post.

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