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Why can't I submit a complaint to Optus online?
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2019-02-12
04:56 AM
- last edited on
2019-02-13
02:57 PM
by
Ray_YC
I wish to make an online complaint.
Everytime I hit submit nothing happens. No errors pop up, just nothing. I've tried a few times and the same.
Re: Why cant I submit a complaint online
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2019-02-12 05:58 AM
Are you talking about the forum or the online form below? There is an email address at the bottom of that form that might be an alternative.
https://www.optus.com.au/for-you/support/complaints
Re: Why cant I submit a complaint online
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2019-02-12 02:23 PM - edited 2019-02-12 02:24 PM
@Wazz1. I had a similar problem in the past and believe it was caused by one or more of my browser (Chrome and Firefox security) extensions. I ended up using MS Edge which has no extensions. Otherwise, use the email address as advised in the previous post.