When is the technician coming to fix my NBN modem?

Stivasus1 · ‎28-11-2019

Tell me when the technician is coming to fix my nbn modem

petergdownload · ‎28-11-2019

You should have got a am or pm time slot for the appointment. You won't get a time frame smaller than that. Regardless if you need more info you have to contact Optus directly - no one here has access to your account.

Peter Gillespie

Ray_YC · ‎28-11-2019

That's right, we don't have access to customer accounts here Stivasus1 but we do have access to fault tickets ¯\_(ツ)_/¯

I can see you received a call not long after you posted and apparently the NTD is faulty with the tech visiting today.

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When is the technician coming to fix my NBN modem?

Re: 21943186

Re: 21943186