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2017-03-20 09:45 PM
Just got NBN installed, and the internet is working fine.
I've plugged in my existing phone into the modem port, and I'm able to get a dialtone.
But when I try to call out, or get someone to call in, it just cannot connect with a 'Dropped Call' message (from my mobile).
Do I need to get a newer VOIP phone (my current phone is an ancient Panasonic wireless ) or is there an issue with configuration/migration of the number (Optus Cable to Optus NBN)? New at this.
Thanks in advance.
Solved! Solved: Go to Solution.
2017-03-24 04:23 PM
Hey @Chowmein, apologies for the late response! Have you spoken with Tech Support since posting here? If you still need help, please send me a PM with your full name, DOB and account number so that we can take a look at the connection.