Was on hold / chat for 20mins ,
requested my voicemail service be turned off.
told it would happen within 4 hours??
Been 8 hours plus .. voicemail still on.
been waiting on chat for 15mins .. again..
What’s going on with Optus chat .. ?? The wait is long doesn’t matter what time of the day / morning.
They do appear to be busy with customers in queue at this present moment.