Doing a quick lookover some other forums including Whirlpool advises the Sagemcom F@st models don't have a log file.
If you like you can chat with our Technical Support team to double check.
Thanks for the reply...If there is no log file how are we supposed to track the constant drop outs that occur with this sagecom. In my old modem the logs were a great help when something happened to the Internet Connection,
Optus should have a log on their end. You could always have a chat with our Technical Support team 🙂
Scottt the bot that is answering you is not very helpful. On my OPTUS router connected to NBN there is an option to go to logs but nothing on the Sagemcom NBN modem
then go to
then go to
That should work although it is a bit temperamental to use and sometimes does not return the log. Very unreliable piece of kit as far as keeping track of itself. My optus technician advised keeping a manual log of the dropouts and noting if it is the NBN modem or the Sagemcom. $50+ billion for a system that nobody can tell whether it is up or down at anytime of the day, unless you use a piece of paper and a pencil on-site!!!
Thanks Josephs for your response.
I don't see Modem Settings - Maintenance on my Optus Router menu.
I am browsing to http://192.168.0.1/ - is that correct?
I only see options: Home, My Network, Parental Controls, Setup and Configuration, Advanced Settings. I have gone through all sub-options and there is nothing relating to logs. Other Optus customers have said the same thing.
Ive been looking for the same thing myself.
Ive found a similar Sagem modem manual, and it shows the "system log" to be under
"Maintenance" menu and between "Settings" and "Access Control".
But clearly its been removed.
Its ridiculous that Optus have disabled the monitoring of how much data we're using.
The only way to do it properly is through the modem, not by tallying up every device connected, wired and wireless of data usage of each device. Crazy.