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New Contributor vpnfrustration
New Contributor

VPN on nbn

I use a vpn connection to log into work remotely. Since getting optus NBN 11 days ago it is impossible.

As soon as I " connect " to vpn the internet immediately disconnects.

Our work IT guy logged in remotely for an hour and couldn't correct it. Any ideas?

It worked perfectly for years on optus cable .

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4 Replies
Online Community Manager
Online Community Manager

Re: VPN on nbn

Not sure what the issue could be, vpnfrustration.


I do the same and have never had any issues.

Do other colleagues have Optus NBN and use the same vpn connection? 


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Honoured Contributor
Honoured Contributor

Re: VPN on nbn

Try a different PC (as a test)
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New Contributor vpnfrustration
New Contributor

Re: VPN on nbn

thanks thats an idea. Will have to get work approval on that server end.....but might be worth a try.

annoyingly it is the same laptop so that hasn't changed.

 

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Regular Contributor
Regular Contributor

Re: VPN on nbn

If you have the F@st 5366TN then its probably its firewall.

You can rule out the 5366 as the problem by plugging in your laptop directly (the one that worked before the NBN) into the NBN box's gateway port. Make sure the laptop's ip address is set to auto/DHCP before plugging it into the NBN box.