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Occasional Contributor Robyn74
Occasional Contributor

Townsville nbn drop outs

Hi once again for the past few weeks we are getting regular drop outs sometimes for a few min some times hours why is there so much issue with our service in the short time it took me to write this it's droped our for a second time it's just not good enough 

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Online Community Manager
Online Community Manager

Re: Townsville nbn drop outs

Hi Robyn74,

Certainly sounds frustrating. What did Optus say when you contacted them about this issue?

You may also be interested in our help and support page: Slow speeds/Dropouts - NBN Troubleshooting

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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